BalticMind
Every week your team loses dozens of hours to routine work. We automate it.
BalticMind builds chatbots, process automation and AI integrations for small and mid-sized businesses — from the first conversation to a working solution inside your systems.
"BalticMind replaced our manual CRM data entry with an AI agent that works 24/7. We saved hours in the first week."
From chaos to a system
The same process, before and after automation.
Without automation
- Requests get lost between email, WhatsApp and phone calls
- Staff spend hours copying data from one spreadsheet to another
- Customers wait until the next business day for a reply
- Errors in logistics paperwork cost money and time
With BalticMind
- One entry point for every request — the system sorts them automatically
- Data flows between systems without manual entry
- An AI assistant answers 24/7 in Latvian, Russian and English
- Data is checked automatically — fewer errors slip through
Where we automate
Eight areas — from the first customer contact to visibility in AI search.
Chatbots & virtual assistants
Answer customers 24/7 on your website, WhatsApp or Messenger — in Latvian, Russian and English.
Make.com / n8nProcess automation
We connect your CRM, inbox, warehouse and accounting — with no human relay in between.
API / AIAI integrations
We plug AI directly into your existing systems and tools — no extra software required.
SpecializationLogistics automation
Our strongest area: order, transport and document automation — from request to invoice with zero manual touch.
AEOAI Visibility
We check and improve how ChatGPT and other AI tools see and recommend your business.
WebWebsite development
Fast, selling websites — from a one-pager to full e-commerce, with no hidden costs.
SEOSEO optimization
Technical SEO, content and local search — three plans, no long-term contract.
AI auto-publishingContent Factory
Send a video or photo — AI writes the copy and publishes it across all your channels.
State programs can cover part of your automation costs
LIAA digitalization vouchers, ALTUM digital transformation financing, or LIAA innovation vouchers — the right one depends on your project's scope and budget. No round numbers: a precise comparison and a quick check of which program fits you.
Which program fits me?How we work
Four steps from the first conversation to a working system.
Audit
We analyze your processes and find where routine work eats up the most time.
Plan
We prepare a concrete solution and price — no technical jargon.
Implementation
We build and test the automation on your real data.
Support
We monitor performance and improve the solution after launch.
Frequently asked questions
How much does AI automation cost?
Price depends on process complexity. After a free audit you get a concrete estimate, not an hourly rate — and part of the fee can be tied to the results achieved.
How long does implementation take?
Simple automation takes 1–2 weeks. More complex processes, such as logistics automation spanning several systems, take 4–8 weeks.
Are the solutions compliant with the EU AI Act?
Yes. Every solution is designed from the start in line with EU AI Act requirements, based on its risk classification, and with data protection principles in mind.
What languages do the solutions support?
Latvian, Russian and English — in the user interface, the automation logic, and client communication.
What is the LIAA co-financing and how do I get it?
Depending on the project, several programs may apply: LIAA digitalization vouchers (up to €100,000), ALTUM digital transformation financing (up to 35% capital subsidy), or LIAA innovation vouchers (up to 85%, but only for new product development, capped at €25,000). Precise comparison here — BalticMind assesses which program fits you, free of charge.
Let's start with a free AI audit
A 20-minute conversation where you'll see exactly where your business is losing time — and what to do next.